Toby Warrener trading as the Crystal Palace Shiatsu

Name: Toby Warrener
Tel: 07595944539

The GDPR (General Data Protection Regulation) May 2018 is the legal regulation that has been put in place to safeguard an individual’s information. The following privacy policy details the lawful basis for Crystal palace Shiatsu to hold information, the type of information that Crystal palace Shiatsu holds about his clients, why that information is required, who it is shared with, how that information is used and protected and details the rights an individual has in terms of access to that information or, requests for information held to be amended or deleted.

The lawful basis by which I hold this information is held under Special Category Data: Health
In order to provide an effective and safe therapy treatment, I require information about your current health and your medical history. This information is used only to provide you with the best possible course of treatment and advises.

I also require your contact details to arrange appointment times with you
As a registered shiatsu practitioner with the CNHC (Complementary and Natural Healthcare Council) I abide by these associations codes of conduct and confidentiality requirements.

WHERE THE INFORMATION IS GATHERED FROM Crystal palace Shiatsu may collect personal information from:  Email or Text messages sent from individuals to Crystal palace shiatsu, Discussions with clients during the consultation process and during subsequent treatments

Crystal palace Shiatsu may collect the following personal information:

Name, title and date of birth.
Contact information including email address, telephone numbers and home address.
Emergency contact or next of kin details.
Medical history and other health related information provided on the consultation form and discussed during the first and subsequent treatments.
Treatment detail and assessment notes which will be recorded after each massage session.
Follow up information which may be discussed with you by phone email or text after your treatment.

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